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FAQsAbout VoIP.Why would you need VoIP if you have a cell phone? If anyone can sell VoIP then why isn't everyone? What are the advantages of VoIP? About selling VoIP?Is there a good on-line resource to help me sell VoIP? Will I need to be involved in setting up the VoIP service for a customer? What are the advantages of selling VoIP over other products? Can I sell VoIP from home only? How much money can I expect from selling VoIP? I've seen affiliate, reseller, and wholesale VoIP programs, what are the difference? What is a "white label" VoIP plan referring to? Why VoIP?Is VoIP something special, rather than another product? How much time is involved in learning about VoIP? Is VoIP something that sells well in a down turning economy? Why mobile phone service?How hard is it to sell cell phone service? What are the advantages of a home based mobile phone sales business? Are some companies better than others? Why prepaid calling card service?Are prepaid calling cards a good reseller or affiliate program?
About VoIP.VoIP (Voice over Internet Protocol) is technology that allows you to use your broadband Internet connection for phone service rather than traditional copper phone lines. You can connect to regular telephone numbers locally or in other parts of the US or Canada, usually all for one low price, saving money monthly and eliminating long distance fees. Most plans include low international calling rates to other countries, as well. Some providers even include unlimited International plans for one low monthly price. First, voice is converted by a device (this device could be an ATA (Analog Telephone Adapter), an IP phone, or a Softphone) from an analog signal to a digital signal. It is then sent over the Internet where it will be converted back to an analog signal for the remaining distance over a traditional circuit switch (PSTN) (or regular telephone service). Anyone who has a broadband Internet connection. Just about all VoIP services require a broadband Internet connection, such as DSL, Cable, wireless or a T1. Satellite Internet connections are problematic and are not suggested because they usually will have poor voice quality. Why would you need VoIP if you have a cell phone? Most people today have a cell phone, but they also have other phones and ways to communicate. They have computers with email, as well. Although there are some people who only need one cell phone, they are a segment of the population and are usually younger. For this group there are companies who have special cell phone offerings that you as a rep can make commissions from when you sell an account. For others, a cell phone is a valuable piece of a communications network that VoIP can make better. There are ways to set up forwarding or retrieve calls from only important callers so not everyone has your cell number. Communications is important for everyone, and you will find that different people need varying needs. Most people will find that they do things with VoIP that other communications systems cannot achieve. If anyone can sell VoIP then why isn't everyone? If everything were as simple as hitting the easy button, then that would be great, but getting things done never has an easy button. First of all, the people who do better and are more successful at selling VoIP know the product. Believe it or not, many people try to sell things they have no idea of what the are trying to sell. You can overcome that within a few hours of learning, and then continue to learn. Second, selling the right way and the right customers can make the time spent 5 times more profitable. Third, VoIP is in its cycle where more people know something about VoIP, but it has yet reached where more than a small percentage of the population actually knows anything about it. This makes it the perfect time. To be successful you really do need a good sales VoIP plan. And with the economy sinking, more people and businesses and will be looking at saving money, something VoIP services will deliver. What are the advantages of VoIP? Price, is a big one. The cost for service is less, even though you get more features, and no long distance charges. Features are another big advantage. Most plans include many features as part of a plan without additional charges. In addition, you can take your phone service with you, as you move or travel or go away to school. An IP-PBX Business phone system is an IP (Internet Protocol) based PBX Business Phone System that uses IP technology to handle the switching and other features of a telephone system. When sent over the Internet it is referred to a VoIP. Hosted VoIP is a business phone system that replaces traditional PBXs or in house phone systems to one where all the features are handled by a provider off site. The features and calls use VoIP through a broadband connection (cable, DSL or T1). About selling VoIP?Selling VoIP has the unusual combination of need, lower pricing, more features and an almost limitless customer base. So, the dynamics of the product are there, which all of the statistical predications of how many businesses and residential customers will switch to VoIP over the next few years confirm. Add to these facts that many VoIP providers have excellent referral, reseller and/or agent programs and you can quickly recognize why VoIP is such a good choice for a product. Is there a good on-line resource to help me sell VoIP? Yes, there is a good VoIP sales plan designed to teach you both the basics of VoIP and how to market and sell VoIP. Their material is a resource that can make the difference between success and failure. Check them out. Selling VoIP is not hard, but unless you get the knowledge and information, as well as specific (as related to VoIP) guidance, you will have a much longer and harder learning curve. Will I need to be involved in setting up the VoIP service for a customer? You could be, but don't have to be. In many cases there are reseller programs that take place from order to paying; to shipment and set-up; directly from the Internet without any agent or rep setting foot on the customer's premise. Then there are local customers where you might want to get involved in actually working with the customer, because you have some technical expertise and have learned that by doing the setup can make much more per sale. But, which way you set up your business depends entirely with you. We will explain what you need to know. What are the advantages of selling VoIP over other products? The advantages begin with having a service which almost anyone can be a good candidate to purchase it, to having a product that has more features that their current service has, at what may even be a lower price. Then match that with a product that more people are interested in learning about than just about any other. And of coarse getting paid a fee and residual payments. Can I sell VoIP from home only? Yes, you can set up an online business and let your customers purchase online from the web. How much money can I expect from selling VoIP? This is a hard question as it depends on how much work and time that you are going to dedicate to selling. In the short run, there is a learning curve, so expect that the first month or two to have hardly any income, but the investment dollars in starting in VoIP sales can be almost nothing. Additionally, the more hours doing work, (yes, it requires time and work), will relate directly in more sales, a faster ramp up, and most importantly a quicker learning curve, which can result in moving to the type of VoIP sales that will pay the largest fees. It should be looked at in the near term as a part time income. I've seen affiliate, agent, reseller, and wholesale VoIP programs, what are the difference? Generally, affiliate programs are programs where you may have a website and place ads with built in code that once clicked send the visitor to the VoIP provider, who tracks referred sales and sends payment. An agent could be someone who refers a customer and gets paid a fee. A reseller might have a website, company name and/or a replicated site with ordering and interacts with the customer in varying degrees. They are each paid by the VoIP provider. A wholesaler might go further and use the provider for termination only, setting their own rates, billing customers directly and handling both customer service and technical support. Each type of program can vary somewhat with providers and is best detailed by the actual provider. Items like who bills the customer, who supplies the support, and are there ongoing minimum commitments required, are typically important aspects of each plan. If a company under their own name bills and collects payments from their customers or end users and pays a VoIP provider to route or carry their traffic, that is more of a wholesale program and incurs many other legal obligations more than a reseller acting as an agent. There has been some companies that make overly outrages examples of how much money you are likely to make, while others are more realistic. Having stated that, much of the answer lies with what is important to you, what your strengths are and what you are looking for in a company. Keep in mind that whatever you do, you should have realistic goals and expectations. If it's too good to sound true, then it's not true. Some people like the social aspect of mlm and thrive in it. These types of individuals can advance and some may even care less about income then the aspects of social networking and social events. Consider the following when looking at a company; how long have they been around, how long are they likely to be around, what support do they offer, do they emphasize selling a product or getting people to sell (recruiting new reps), how much does it cost, and lastly, do they encourage that you explore several channels in marketing and promotion of "your self/company" or want you only to buy their marketing products? One big red flag would be a company where most of its revenues are derived not from selling their communications services, such as VoIP, wireless cell service, etc., but rather from the fees collected from new and incoming “representatives". What is a "white label" VoIP plan referring to? White label VoIP programs generally refer to programs where the VoIP provider
company allows the resellers the add on benefit of re-branding of their VoIP
services. This allows the reseller to make the provider "invisible",
essentially being the VoIP provider in the eyes of their customers. Some
providers call this program a wholesale program. Why VoIP?Is VoIP something special, rather than another product? VoIP is certainly more technical, so there is a larger learning curve. It is also more likely to lead to a greater money making potential, because those that learn the fundamentals can move to more lucrative types of communication VoIP sales. And residential or business communications customers are not something that they will switch from in the short run, once they choose a service, so accounts tend to grow statistically better than having to depend on customers making additional orders, as they need to do with typical products. How much time is involved in learning about VoIP? As much as you want to give. The more time a person actually gives to learning the service, learning the sales pitch and how to explain the service, as well as answer a potential customers questions, the more likely they are to make more money. Is VoIP something that sells well in a down turning economy? Absolutely, as people need better communications at affordable prices that reach out for VoIP. Currently as the economic downturn puts more people out of work, they are looking to start their own businesses. Regardless what that business may be, they need phone service, with business features at affordable prices. But, always do research about the plan, provider or company you are thinking about joining and if there projections of how much you can make sound too good to be true, they are not true. Use common sense and if you hear too much hype, move on to a more grounded company. Why mobile phone service?How hard is it to sell cell phone service? Selling cellular phone service is not hard at all, that's why it's such a great opportunity. Think of how many people you know that use a cell phone. Young people have an advantage in this area, because many young people are getting their first service and look for the latest features. Like all products, it's not only the customer base, it's your product knowledge and the products you sell. What are the advantages of a home based mobile phone sales business? The advantages are that it aligns well with a VoIP sales service, as both are part of the "communications solution". It has less churn, typically than other services as it requires a contract, and its market includes just about everyone. It becomes part of your offerings. Are some companies better than others? Yes. Some companies have better service coverage areas, better payouts and are more stable. Be cautious of some companies which promise lots of "riches" but are all hype, one of which has just is currently in the news with lots of "Buzz". Why prepaid calling card service?Are prepaid calling cards a good reseller or affiliate program? Actually, there a lot of services that have been available for some time now, but in the last year or two these services have become more competitive and offer a very good service. The key is to market to the right group, as this group has changed since the old days when calling cards were primarily just a way to get cheaper long distance. Now with a lot of that niche has been taken a way. But, check out discussion on what groups are the right prepaid calling card group (marketing niche) and this business would be a good online business model.
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